The Big "I" Risk Management Website, E&O Happens (www.iiaba.net/eohappens
), offers exclusive risk management information and tools to help agency staff of Swiss Re Corporate Solutions policyholders avoid E&O claims and improve business practices. Agency E&O risk management starts with creating a culture where staff understands that their actions can be the difference between the agency being sued. The E&O Happens website can help develop this culture by providing policyholders with access to:
- Tools to use: Tools that can help the agency on a daily basis including an agency E&O self-assessment, sample coverage checklist, sample disclaimers, file documentation and retention information, sample customer letters, and more.
- Claims Information: The most frequent types of E&O claims, common errors and problems causing E&O claims, and practical real-life E&O case studies demonstrating how claims can be avoided.
- Articles, Content, and Podcasts: E&O related articles on ways to avoid claims, including an archive of IA Magazine's monthly "E&O Angle" articles and E&O Claims Advisors Newsletters, E&O quick tips for all positions in the agency, and podcasts on avoiding E&O claims from social media, certificates of insurance, natural catastrophes, and much more.
Private Consultation: The partners of Keidel, Weldon & Cunningham, LLP are available for a personal consultation to discuss specific issues affecting your agency.
Free Hot Line: IIARI Members can phone 401-773-7730 to seek consultation from the law firm of Keidel, Weldon & Cunningham, LLP on on-complex questions. The law firm may be able to answer questions quickly over the telephone. In those cases when an answer cannot be provided in a short time on the phone, the law firm will offer options for further consideration.
Christopher B. Weldon, Esq.
James C. Keidel, Esq.
ATTORNEYS AT LAW
303 Jefferson Boulevard
Warwick, RI 02888