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Designation Programs


AAI - Accreditied Adviser in Insurance.  This program is a three-part, nine course program that delves into every facet of operating an agency.  It provides significant insight into business law, finance, marketing, sales, insurance coverages and insurance agency operations.  The designation is highly recommended for agents, brokers, agency principals, producers, account managers and customer service representatives.  Click here to learn more.

ACSR - Accredited Customer Service Representative.  ​Earning this designation conveys your commitment to excellence in customer service and professionalism. Plus, the ACSR designation distinguishes you as being prepared to meet the complex insurance challenges your clients face.  It is highly recommended for agents, brokers and customer service representatives.  Click here to learn more.

AIS - Associate in Insurance Services.  This nationally recognized educational program is designed specifically for insurance personnel. By completing the AIS program, you'll gain a basic understanding of continuous improvement principles that will help you attract new clients while retaining current customers. Click here to learn more.


CIC - Certified Insurance Counselor. The Certified Insurance Counselor (CIC) Program is a nationally acclaimed continuing education designation program. Its course content and practical application make it the most essential program for both agency and company personnel. Click here to learn more.


CISR - Certified Insurance Service Representative. The CISR program is a practical program that stresses the understanding and analysis of risks and exposures. The CISR program consists of 5 on-day courses that cover all phases of the CISR's daily work.  Click here to learn more.

AAI - Accredited Advisor in Insurance

This program is a three-part, nine course program that delves into every facet of operating an agency. It provides significant insight into business law, finance, marketing, sales, insurance coverages and insurance agency operations. The designation is highly recommended for agents, brokers, agency principals, producers, account managers and customer service representatives. [+]

AIS

This program is a nationally recognized continuous improvement educational program designed specifically for insurance personnel. [+]

CISR

The Certified Insurance Service Representative (CISR) program is a practical program that stresses the understanding and analysis of risks and exposures. [+]

CRIS

The Construction Risk and Insurance Specialist (CRIS) program is a specialized curriculum focusing on the insurance and risk management needs of construction projects and contractors. [+]