Trusted Choice® Pledge
Trusted Choice® agencies are insurance and financial service firms whose access to multiple companies and commitment to quality of service enable them to offer clients competitive pricing, a broad choice of products and unparalleled advocacy.
As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy.
This commitment means we shall:
- Work with you to identify the insurance and financial services that are right for you, your family or business, and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Help solve problems related to your coverage or account.
- Provide 24/7 service for our customers, offering any or all of the following: emergency phone numbers, Internet account access, email and call center services.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.