Accredited Customer Service Representative (ACSR)

The Institutes has redesigned the ACSR designation as of 2024 This designation is now only offered as an online virtual program only.  Earn your ACSR after completing two core courses, three micro courses, and one ethics course.  Arrange your courses around your schedule – with our 100% online delivery, our courses are accessible when you want, where you want.


Program Highlights:

  • 2 courses, 3 Micro-Certs, plus ethics
  • 3-5 months to complete
  • 100% online courses
  • Virtual exams for all courses
  • Mailed diploma upon program completion
  • Digital badge upon program completion

How to Complete the Courses:

  • Each student will need to purchase the materials and select an anticipated Exam Window
  • Once you have completed the course modules and are ready to take the exam, you will need to purchase the exam seperately to complete.