Certified Insurance Counselor (CIC)

The Certified Insurance Counselors (CIC) Program has been the insurance industry’s premier, proven source for practical, real-world education since 1969. 

The CIC Program is designed to meet the practicing insurance professional’s need for technical knowledge in all areas of the insurance industry. Each institute consists of two and one-half days of intensive instruction followed by a rigorous optional examination. 

Program Benefits:

  • Current, practical course content, applicable to your everyday work.
  • The coveted Certified Insurance Counselor (CIC) designation signifies a higher professional level of experience and competence.
  • Curriculum tailored to your particular region.
  • National recognition within the industry for the program and designation, for your knowledge, and professionalism.
  • The program meets most states’ annual CE requirements.
  • Ample choices – more than 300 institutes held nationally each year.
  • The fee includes a comprehensive notebook for future reference.
  • You can substitute any CRM course for anyone CIC institute to earn the CIC designation.

Designation Requirements:

To obtain your CIC designation, you must complete and pass any five examinations within 5 years of passing your first CIC exam. You may take any institute in any sequence that you wish.

Update Requirements: 

Once you attain the CIC designation and experience the recognition, prestige, and career fulfillment that come with it, you must attend at least one of the following programs annually:

  • CIC Institute
  • Certified Risk Managers Course
  • James K. Ruble Seminar 

Find a Class:

CIC classes are offered in conjunction with the Massachusetts Association of Insurance Agents. Registration and calendar dates will be scheduled through MAIA’s office.

Find a Class

Course Requirements

Must complete any 5. See below for course descriptions

  • Agency Management
  • Commercial Casualty
  • Commercial Property
  • Commercial Multi-Line
  • Life and Health
  • Personal Lines

Agency personnel today must be both professional insurance counselors and sound businesspeople. Learn how to balance these functions by building and maintaining staff support, maximizing customer service, and improving overall operations while increasing the agency’s bottom line. This institute combines classroom presentations and group discussions to provide you the opportunity to deal with real issues and problems. It includes Agency Organizations, Understanding and Managing Financial Strength, Agency Planning, Human Resources, Agency Productivity and Effectiveness and Legal & Ethical Responsibilities.

Explore casualty exposures and coverages as they relate to this critical area. Presentations are custom-tailored to reflect the laws and changes in policies in the state in which the institute is held. This institute encompasses: Commercial General Liability Concepts and Coverage, Business Automobile Coverages and Endorsements, Workers Compensation and Employers Liability and Additional Insured Concepts & Endorsements.

This institute explores the essential fundamentals related to all types of commercial property. As a participant, you will learn how to use innovative ways to maximize coverage for commercial accounts. This institute covers: Commercial Property Coverages and Endorsements, Commercial Property Causes of Loss Forms and Endorsements, Equipment Breakdown, and Time Element Coverages and Endorsements.

New to 2017, this program explores commercial multi-lines exposures and will help you become familiar with important coverages. Participants will learn how to identify the Property and Liability Coverage provided in the Businessowners Policy and what it does and does not cover. The institute will explain the reasons to consider purchasing Crime Coverage as well as breaking down Commercial Inland Merine coverage.  We’ll identify the first and third patrty exposures related to e-commerce and the Internet. This institute covers: Commercial Inland Marine Coverages, Businessowners Policy, Crime Coverages and Endorsements, Cyber Exposures and Coverages, Employment Practices Liability Insurance and Excess Liability/Commercial Umbrella Coverages.

Research has shown that the opportunities for property and casualty agents to develop life and health business are virtually limitless. This institute furnishes the background and knowledge you need to serve this demand and to build the confidence you need to handle this market. This institute covers: Life Insurance Concepts, Health Insurance Concepts, Disability Income Insurance, Long Term Care Insurance and Business Continuation and Succession Planning.

This institute prepares you to address the unique and special needs of individuals, families, and family members. You will learn to deal with the complexity of the myriads of forms associated with policies, risks, and coverages. This institute covers: Personal Automobile Coverages, Related Vehicle & Trailer Coverages, Personal Residential Coverages and Personal Umbrella/Excess Coverages as well some optional topics.